NZ Compliance · Cited answers · Instant

The right answer.
Right now.
From your own docs.

Your procedures have the answers — buried in a PDF somewhere. ShiftScript surfaces the exact clause, cited, on any device, in seconds. Built for NZ regulated sectors: aged care, ECE, construction, tertiary, local government.

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SIONE · HCA · 11:04PM

"A resident just had a fall. What do I do right now?"

1. Do not move the resident — assess for injury

2. Call the on-duty RN immediately

3. Stay with the resident, keep them calm

4. Complete Falls Assessment Form within 15 min

↑ Falls Protocol §4.2 · Aged Care Standard 1.8

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🔒 Sunrise Care Group

Clinical Operations — 4 documents indexed

📄 Falls Management Protocol v3.2.pdf 14 chunks

📄 Incident Reporting SOP 2025.docx 9 chunks

📄 NZ Aged Care Standards — HealthCERT.pdf 38 chunks

📄 Health and Safety at Work Act 2015.pdf 52 chunks

Sione · HCA · 11:04pm

"A resident just had a fall. What do I do right now?"

Immediate steps (Falls Protocol §4.2):
1. Do not move the resident — assess for injury in place.
2. Call for the on-duty RN immediately via the call system.
3. Stay with the resident and keep them calm and still.
4. Once the RN arrives, complete a Falls Assessment Form (Appendix C) within 15 minutes.
5. Notify the family/next of kin within 4 hours per HDC Standard 1.8.
6. Lodge an incident report in the system before end of shift.

↑ Falls Protocol §4.2 · Incident SOP §2.1 · Aged Care Standard 1.8

🔒 Only relevant sections retrieved — full documents stay in R2

600+

Staff using ShiftScript

Halls of residence

<3s

Average answer time

2am calls since launch

Your procedures. Your legislation.
One question. One answer.

Staff ask in plain English. ShiftScript retrieves the exact relevant sections from your documents — not the whole file, just the 3-4 chunks that answer the question — and the AI responds citing the source. No hallucination. No guessing. No liability.

The data flow — step by step

You upload a document

Text is extracted client-side in your browser. Raw files go to Cloudflare R2 encrypted at rest.

Chunked into fragments

Your text is split into 1,200-character segments. No single chunk contains a complete document section.

Query retrieves 3-4 chunks

When someone asks a question, only the most relevant fragments are retrieved — roughly 4,800 characters total.

AI sees only fragments

The AI model receives fragments, not files. It answers based on the retrieved context. The full document is never transmitted.

✓

Role-based access

Workspace owners, admins, and members. Only admins can upload. All queries are user-attributed.

✓

Immutable audit log

Every document upload, query, and member change is logged with timestamp and user handle. Exportable.

⏳

SharePoint integration Coming soon

Auto-ingest from your SharePoint document libraries. Documents stay in your environment.

✓

No cross-org leakage

Cloudflare Durable Objects are cryptographically isolated per workspace. Organisation A cannot access Organisation B.

✓

AI model transparency

Every answer cites the exact document and clause. Admins select the AI model. No web search, no training on your data.

✓

No training on your data

Your documents are never used to train AI models. They are retrieval-only. Chunks are not shared with model providers beyond the active query.

✓

Revoke at any time

Delete documents, remove members, or close the workspace. All data is purged immediately.

✓

Audit-ready by design

Every query logged with handle, timestamp, and sources retrieved. Show the log to HealthCERT, ERO, or WorkSafe auditors directly.

Who uses ShiftScript

Built for regulated industries
where the answer matters.

Aged Care & Disability

New HCAs and support workers field complex situations at all hours. ShiftScript gives them the right protocol — falls management, medication, restraint, incident reporting — instantly, citing the exact HealthCERT standard and your internal procedure.

"A resident just fell. What do I do right now?" → 6-step protocol with source citations in 3 seconds.

Construction

New subcontractors and site workers need to know the rules before they start — height safety, confined spaces, hot work permits, SWMS requirements. ShiftScript replaces a stack of laminated A4 sheets with a mobile app that actually answers questions.

"Do I need a permit to work above 3 metres on this site?" → WorkSafe NZ regs + your site SSSP cited.

Early Childhood Education

Licensing criteria, MoE regulations, child protection obligations, and centre policy — your staff need to know it cold for ERO audits. ShiftScript means every teacher can answer an auditor's question with a document citation, not a guess.

"What's our obligation if a child discloses abuse?" → Child protection policy + Oranga Tamariki Act cited.

Legal & Compliance

Upload the Privacy Act, Employment Relations Act, Health and Safety at Work Act — and your internal policies. Staff get the specific clause, not a search result. Compliance managers spend less time answering the same questions.

"Does our policy meet section 27 of HSWA?" → Direct clause cited.

Local Government

Procurement rules, Resource Management Act obligations, delegations policy, and bylaws — your staff need answers fast without creating legal risk. Every response is traceable to a document you uploaded.

"What's the delegation threshold here?" → Delegations Register cited.

Health & Social Services

Community support workers, outreach nurses, and social workers operate in the field with limited access to colleagues. ShiftScript gives them instant access to clinical guidelines, referral pathways, and mandatory reporting obligations.

"Mandatory reporting for suspected elder abuse?" → HDC Act cited.

New in 2026

Built for New Zealand's compliance moment

The ERA 2026, April payroll changes, and Ngā Paerewa updates have created a compliance crunch across every regulated sector. ShiftScript has the tools.

ERA 2026 · Free tool

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April 2026 · Checklist

2026 Payroll Readiness Check →

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Free resource

NZ SOP Library — 12 procedures →

Free standard operating procedures for aged care, ECE, construction, ResLife. Copy, adapt, upload.

Pricing

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What organisations ask us.

Can a new staff member with limited English use this?

Yes — that's one of the core use cases. ShiftScript responds in plain, clear language regardless of how the question is phrased. A new HCA who types "resident fell what do" gets the same accurate, step-by-step protocol response as a senior nurse who types the full clinical question. The AI is trained to respond in simple, direct language appropriate to the question context.

What if the AI gives a wrong answer? What's our liability?

Every response cites the exact source document and clause. If the AI's answer is wrong, it's traceable — you can see exactly which document chunk was retrieved and why. This is fundamentally different from a chatbot making things up. Your organisation retains control by controlling which documents are uploaded. Wrong answers don't come from nowhere — they come from ambiguous or outdated source material, which you can update at any time.

Will this satisfy HealthCERT / ERO / WorkSafe auditors?

ShiftScript doesn't replace your compliance obligations — it helps your staff meet them. The audit log shows every query, every user, and every timestamp. If an auditor asks "how does your staff know the falls protocol?", you can show them the system, the documents loaded into it, and a log of queries. That's a stronger answer than "we gave them a laminated card".

Does our IT team need to do anything?

No installation, no servers, no VPN, no app store. Two ways to access:

📱 Mobile staff — open shiftscript.nz/portal/ in any phone browser, sign in, tap Share → Add to Home Screen. Done.

✉️ Desk staff — email [email protected] with any compliance question. A cited answer arrives in seconds from your organisation's own documents.

Admin sets up the workspace, uploads documents, and adds staff email addresses. Most organisations are live within 45 minutes of signing up.

Is our confidential policy content used to train AI?

No. Your documents are stored in Cloudflare R2 and only retrieved as fragments at query time — roughly 4,800 characters per query. These fragments are sent to the AI model as context for that specific query only, and are not retained for training. We use leading AI providers (including Anthropic Claude, Google Gemini, and DeepSeek) via API — all with contractual no-training policies for API customers. You choose the model tier in workspace settings.

What if our procedures change?

Upload the updated document and it's indexed immediately — the old version can be removed. Because ShiftScript retrieves from your documents rather than memorising them, version control is straightforward. You control what's in the knowledge base at all times.

The right answer. Right now. From your own docs.

NZ compliance,in plain English.

Your procedures. Your legislation. One question. One answer.